Vol 13 No 2 (2012)

Published: 2012-04-05

Articles

Managing maturity in process-based improvement organizations: a perspective of the Romanian companies

Carmen Păunescu, Carmen Acatrinei (Pantea)
Abstract 376 | PDF Downloads 232 | DOI

Page 223-241

Rethinking service recovery: a customer empowerment (CE) perspective

Ljudevit Pranic, Wesley S. Roehl
Abstract 453 | PDF Downloads 265 | DOI

Page 242-260

Regime changes in monetary policy and the Expectation Hypothesis of the term structure in Turkey

K. Azim Özdemir, Özgür Özel
Abstract 419 | PDF Downloads 150 | DOI

Page 261-274

A comparative analysis of alternative univariate time series models in forecasting Turkish inflation

A. Nazif Çatık, Mehmet Karaçuka
Abstract 330 | PDF Downloads 197 | DOI

Page 275-293

The internationalization of SMEs: an integrative approach

Renata Korsakienė, Manuela Tvaronavičienė
Abstract 816 | PDF Downloads 1552 | DOI

Page 294-307

Impacts of macroeconomic variables on the stock market index in Poland: new evidence

Yu Hsing, Wen-jen Hsieh
Abstract 556 | PDF Downloads 523 | DOI

Page 334-343

Competitive advantage analysis: a novel method for industrial clusters identification

Jan Stejskal, Petr Hajek
Abstract 451 | PDF Downloads 410 | DOI

Page 344-365

Does TQM support innovation performance in Malaysia's manufacturing industry?

Keng-Boon Ooi, Binshan Lin, Pei-Lee Teh, Alain Yee-Loong Chong
Abstract 521 | PDF Downloads 511 | DOI

Page 366-393